Thank you for choosing Drip Cities for your premium sports apparel needs. At Drip Cities, we are dedicated to providing top-tier products and ensuring our customers’ satisfaction. We understand the importance of clarity regarding our return and refund policy, so we’ve outlined our terms and conditions below.

Return Policy

Please note that Drip Cities does not accept product returns. We take pride in the quality and craftsmanship of our products, and due to the nature of our offerings, all sales are considered final upon completion.

Refund Policy

While we do not accept returns, we acknowledge that exceptional circumstances may arise. In such cases, Drip Cities may, at its discretion, consider issuing either a partial or full refund. Refund considerations are taken very seriously and are evaluated on a case-by-case basis to ensure fairness and customer satisfaction.

Refund Eligibility

To be eligible for a refund consideration, customers must adhere to the following guidelines:

Refund Request Deadline: All refund requests must be submitted within 7 days following the delivery of the product. This timeframe allows us to assess the request while maintaining the integrity of our policy.

Condition of the Product: Although returns are not accepted, the condition of the product at the time of the issue being reported may be taken into account during the evaluation of a refund request.

Proof of Purchase: Customers must provide valid proof of purchase when requesting a refund. This helps us efficiently locate your order in our system and assess the request promptly.

Reason for Refund: A detailed explanation of the reason for the refund request is required. This assists us in understanding the issue and determining the appropriate course of action.

Refund Process

Upon receiving a refund request, our dedicated customer service team will review the details of your case. Should we require additional information or documentation, we will reach out to you directly. We aim to process all refund requests promptly, and you will be notified of the decision regarding your request as soon as it’s made.

Right to Reject

Please be aware that Drip Cities reserves the right to reject any refund request that does not meet the above criteria or is submitted after the 7-day deadline.

Contact Us

If you have any questions or concerns regarding our Return and Refund Policy,